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Payment API

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In-person Payments / SoftPOS / Basic Operations / Refund A Payment

Refund a payment

Introduction

A refund can be processed in two different ways, depending on whether the customer is physically present and has a valid payment method available (e.g. a debit or credit card).

These methods are categorized as:

Please visit the respective subpages for step-by-step instructions on how to process a refund for each method.

Prerequisites

Need Card Not Present Refund support? Please ensure that the Refund option is enabled in your acquiring contract.

Need Card Present Refund support? Contact us at softpos-support@ccv.eu before integrating.